Your satisfaction is our priority at the SFOG Online Store. While we strive to provide you with high-quality products, As we all know, all electronic products will produce defective products. The defect rate of our products is very very low.we understand that issues can occasionally arise. Here's our return policy:
■ We do not accept returns on our devices.
■ If you receive a defective product, please contact us at 782988668@qq.com and provide real and valid evidence of the defect.
■ After reviewing the information you provided and confirming that the product is defective, we will arrange to send you a replacement product.
■ Please note that we do not offer refunds for devices once the order has been shipped.
We are committed to resolving any issues promptly and ensuring you have a positive shopping experience with us. Feel free to reach out to our customer support team if you have any concerns or questions.